All People have value and are worthy of respect.

Quality of life is the goal, not perfection. 

ALL PEOPLE have the capacity to change. 

Lasting change often is very difficult. 

Listening and understanding are the roots of healing. 

Trust must be earned. Being trusted must also be earned.  

ALL PEOPLE at sometime int heir lives experience; fear, uncertainty and despair. 

Willingness to change may be accompanied by unexpected emotions, which are expected. 

Hope is dished out here in large quantities. 

Safety, serenity and hope for the future is a universal human goal, nor an abstract concept.